Privacy Policy

Trio Pawn Shop ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect personal information when you interact with our website, request our services, or engage with us in any other capacity. As a Federal Firearms License (FFL) Dealer, we also comply with all applicable federal, state, and local laws concerning firearm transactions and privacy, including regulations enforced by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF).

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

You may provide personal data when:

• Creating an account
   
• Contacting us via forms, email, or phone
   
• Making purchases or pawning items
   
• Requesting firearm transfers or sales
   

This data may include:

• Full name
   
• Mailing address
   
• Email address
   
• Phone number
   
• Date of birth (for age verification or firearm transactions)
   
• Government-issued identification numbers (as required by law for FFL transfers)
   
• Firearm transaction records
   
• Payment or billing details
   

When you use our website, we automatically collect certain data such as:

• IP address
   
• Browser and device type
   
• Access times
   
• Referring URLs
   
• Pages viewed
   
• Session duration
   
• Cookies or similar tracking technologies
   

This information helps us improve the Site's functionality, performance, and security.

We may use your information to:

• Process sales, loans, and pawns of items and firearms
   
• Fulfill federal requirements for firearm transfers and background checks
   
• Maintain accurate ATF-mandated recordkeeping
   
• Communicate with you regarding transactions, services, or support
   
• Respond to lawful requests by law enforcement or regulatory agencies
   
• Improve our website and customer service
   
• Send marketing communications (only if you opt-in)
   

As an FFL Dealer, Trio Pawn Shop is required by law to:

• Collect and maintain personal identification during all firearm-related transactions
   
• Conduct background checks via the FBI NICS system
   
• Retain firearm transaction records (Form 4473 and Acquisition & Disposition logs) for a minimum of 20 years, as mandated by the ATF
   
• Make records available to law enforcement or federal regulators if legally required
   

These records are not used for marketing purposes and are protected according to ATF compliance standards.

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service providers: Payment processors, website hosts, legal or IT consultants
   
• Government entities: ATF, FBI, local or state law enforcement, as required by law
   
• Successors: In the event of a merger, acquisition, or business reorganization
   

All third-party service providers are required to protect your data and use it only for the services they provide to us.

We retain personal and transaction data:

• For the duration necessary to fulfill legal, tax, and business obligations
   
• Firearm transaction records as required under ATF regulations (minimum 20 years)
   
• General customer records as long as needed for customer service or compliance
   

We implement physical, electronic, and administrative safeguards to protect your data, including:

• SSL encryption on the website
   
• Secure storage of firearms records
   
• Restricted access to sensitive data
   
• Employee training on data confidentiality
   

Despite our efforts, no method of data transmission or storage is completely secure. Use our services at your own risk.

You may have the right to:

• Access, correct, or delete your personal data
   
• Request limits on how your data is used
   
• Opt-out of marketing communications at any time
   
• File a complaint with the appropriate data protection authority if you believe your rights have been violated
   

Note: We may not be able to delete records required for compliance with ATF or other legal regulations.

To exercise any of these rights, contact us at: [Insert Contact Email]

Our website may use cookies and third-party analytics to enhance user experience and monitor performance. You can control or disable cookies through your browser settings.

Our Site may contain links to third-party websites (e.g., social media, payment processors). We are not responsible for their privacy practices or content. Review their policies before interacting with those sites.

We do not knowingly collect information from individuals under the age of 13. If we learn that we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest revision. Continued use of our services or Site indicates your acceptance of the updated policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

Trio Pawn Shop
2001 S. West Ave, Waukesha WI 53189

Customerservice@triopawnshop.com
(262) 399-6072
www.triopawnshop.com